Europ Assistance - Care Never Stops
Contact us 24/7 : +66-2180-5589
Europ Assistance gives you easy access to a COVID-19 test using the PCR method recommended by
the World Health Organization. The medical team comes anywhere in Bangkok.
Also available in other major cities.
Get your results and your Health certificate valid for Travel in 24 hours.
About Us
Europ Assistance is the world leader in assistance and care services with more than 1.7 Bn Euros in revenue. Over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide.
Our Operations Team based in Bangkok enables our customers to gain access to the highest standards of medical care in the region with an efficient and flexible approach.
Powered by AT Genes
We partner with AT GENES, a highly qualified team of medical specialists. The RT-PCR test is registered by ATGenes laboratory, ISO 15189 standard and certified by the department of medical sciences. The test is approved by the Ministry of Public health.
AT Genes works with the most trusted medical facilities all over Thailand.
We also work with other renowned laboratories in Thailand to provide you the best and efficient quality service.
How It Works
Select the service online
Choose the service you require and enter the booking form
Our medical team collects your swab nasal sample
A session takes a maximum of 15 minutes. The medical team will arrive at your appointed location wearing appropriate personal protective equipment
Let our coordinators assist you
Our coordinator will contact you within 24 hours to coordinate the service and arrange for payment
Obtain your results
electronically
The sample is tested at an authorized lab and the results along with a certified Health Certificate valid for Travel is sent to you
Receive a confirmation
email from us
Once confirmed, we will send the details of your appointment to you via email
Discuss 24/7 with the
medical team
If you need, a medical team is available 24/7 to provide advice on your results.
Patient Stories
Apinya has been required to do a COVID-19 test before a business trip. She books for a test at home. She gets the results in 24 hours and can use the Health certificate.